Educational Materials

The Division of Consumer Affairs transferred from the Tennessee Department of Commerce and Insurance (“TDCI”) to the Office of the Attorney General effective September 30, 2019.  Accordingly, you may see several resources with TDCI branding or information.  The information in the resources is still accurate – the Division simply moved. 

Charity Scams

Charity Scams

Door-to-Door Scams

Door-to-Door Scams

End-of-Life Scams

End-of-Life Scams

Health Care Scams

Health Care Scams

Investment Scams

Investment Scams

Mortgage-Related Scams

Mortgage-Related Scams

Phone and Internet Scams

Phone and Internet Scams

Ready To Rent Brochure
Ready To Rent Brochure
Disaster Recovery Brochure
Disaster Recovery Brochure
Consumer Tools for Selecting a Contractor
Contractor Brochure
Auto Brochure
Auto Brochure
Cosmo or Barber Brochure
Cosmo or Barber Brochure
Phone Scam Brochure
Phone Scam Brochure
Don't Get Scammed
Scam Brochure
Landlord and Tenant FAQs
Landlord Tenant FAQs
Identity Theft
Identity Theft Brochure
Auto Warranty Scam Alert
Auto Warranty Poster
Internet Auction Brochure
Military Consumer Protection Guide
Military Consumer Protection Guide
Is That Trip Really Free?  Vacation Claims and Offers
Vacation Claims Brochure
(Spanish) Phone And Internet Scams Brochure
(Spanish) Phone And Internet Scams Brochure
(Spanish) Investment Scams
(Spanish) Investment Scams
(Spanish) Mortgage-Related Scams
(Spanish) Mortgage-Related Scams
(Spanish) Health Care Scams
(Spanish) Health Care Scams
(Spanish) Door-to-Door Scams
(Spanish) Door-to-Door Scams Brochure
(Spanish) End-of-Life Scams
(Spanish) End-of-Life Scams Brochure
(Spanish) Charity Scams Brochure
(Spanish) Charity Scams Brochure
(Spanish) Don't Get Scammed
(Spanish) Don't Get Scammed
(Spanish) Guidelines For Home Repair Contracting
(Spanish) Guidelines For Home Repair Contracting

Fotonovelas

The Federal Trade Commission developed a series of fotonovelas in Spanish based on complaints they received from Spanish-speaking consumers throughout the nation. These fotonovelas offer practical tips to help detect and stop common scams. To order free copies of these materials from the FTC for your community, click here.

(Spanish) Notario Scam
(Spanish) Notario Scam
(Spanish) Talking About Scams
(Spanish) Talking About Scams
(Spanish) Government Imposter Scams
(Spanish) Government Imposter Scams
(Spanish) Income Scams
(Spanish) Income Scams
(Spanish) Debt Relief Scams
(Spanish) Debt Relief Scams
(Spanish) Debt Collectors
(Spanish) Debt Collectors
(Spanish) Avoid Telemarketing Scams
(Spanish) Avoid Telemarketing Scams
(Spanish) Avoid Car-Buying Scams
(Spanish) Avoid Car-Buying Scams