Important Changes

Central Office New Location

The Division of Underground Storage Tanks Central Office has moved to a new location in downtown Nashville, TN. The new address is:

Division of Underground Storage Tanks | Central Office

Davy Crockett Tower, 7th Floor

500 James Robertson Pkwy.

Nashville, TN 37243

Tank Talk

The Division of Underground Storage Tanks publishes a newsletter for customers with important information, updates, and Division news. Tank Talk is an emailed publication that keeps the regulated community informed. It is aimed at providing relevant underground storage tank system requirements that are designed to prevent petroleum releases. Sign up to receive your copy!

Previous editions of Tank Talk can be viewed at the Division's website under Division Updates and Outreach.

Limited English Proficiency

The Tennessee Department of Environment and Conservation (TDEC) Division of Underground Storage Tanks (Division) translated materials for three languages, Gujarati, Oromo, and Spanish for a total of 9 languages.

Updated annually, the translated materials are part of a Compliance Toolbox of documents, forms, guidance, rules, etc. that is mailed via a flash drive to all regulated Tennessee UST owners. The toolbox is also available for downloading on the Division's website under Annual UST Compliance Toolbox.

Additionally, the Google Translate tool (133 languages) is available at the footer of all TDEC webpages. TDEC also utilizes the statewide contract with Covendis Technologies' sub-vendors TransPerfect, Avaza, and Linguistica for staff to utilize when interacting with stakeholders who have Limited English Proficiency (LEP). Translation services include interpretation (telephonic and in-person), document translation, and video remote interpretation when needed. The Division's staff LEP contact is the assistant manager of the Nashville Environmental Field Office, Carrie Ancell. The LEP contact serves as a liaison for staff for the use of LEP services.

TDEC offers language assistance for each Division. Customers can visit the Language Assistance webpage to find Division specific staff.

Reporting Suspected or Confirmed Releases

Owner and/or Operators must report any of the following conditions within 72 hours.

• The discovery of released petroleum at the UST site or in the surrounding area.
• Unusual operating conditions.
• Monitoring results, including investigation of an alarm, that indicate a release may have occurred.

If the system equipment is found to be defective but not leaking, is immediately repaired, or replaced, and additional monitoring within 30 days does not confirm the initial results, reporting would not be required.  See Rule 0400-18-01.05(1) for specific details.

 Report Suspected Releases to: releases.ust@tn.gov

The following information must be provided when reporting a suspected release:

UST Facility ID:
Facility Name:
Contact:
Contact Information:
Date and Time of Occurrence:
Date and Time of Response:
Describe what happened and ongoing investigation and actions Taken:

Be sure to attach documentation and/or photographs.