Publications and Manuals

Adult Protective Services

8.02 APS Intake
APS Field Guide
Stopping abuse of the elderly and persons who have disabilities may start with you
Adult Protective Services Removal from Abuse Registry

Adult Protective Services Grants

14.01 SSBG Eligibility
14.02 SSBG Fiscal Accountability
- SSBG Fiscal Accountability Procedures
14.03 SSBG Documentation
- SSBG Documentation Procedures
14.04 SSBG Case Closure
- Allowable Reasons for SSBG Case Closure
14.05 SSBG Onsite Visits
14.06 SSBG Client File Documentation
Client File Documentation Procedure
14.08 SSBG Provider Policy Requirements
14.09 SSBG Staff Qualifications and Training
- SSBG Training Requirements
14.10 SSBG Client Grievances
14.11 SSBG Client Confidentiality
14.12 SSBG Specific Assistance
- SSBG Specific Assistance Procedures
14.13 CREVAA Policy
- CREVAA Procedure Manual
14.14 CREVAA Client Grievances
14.15 Self-Neglect (CREST)
- Self-Neglect CREST Procedures

Child Care

Parent’s Guide to Choosing Quality Care
Parent’s Handy Workbook for Choosing Quality Care

Child Support

Child Support Handbook - English
Child Support Handbook - Spanish

Families First (TANF)

Please note – Links to forms and collateral documents are for internal DHS use and are not publicly active. You may contact the Families First (TANF) Program Staff (familiesfirst.dhs@tn.gov) for questions regarding Families First.

23.01 Families First Application Process
23.02 Families First Assistance Units
23.03 Families First Technical Eligibility
23.04 Families First Resource Eligibility
23.05 Families First Income Eligibility
23.06 Families First Drug Testing
23.07_Families_First_Personal_Responsibility_Plans
23.08 Families First Immunizations and Health Checks
23.09 Families First School Attendance
23.10 Families First Parental Involvement
23.11 Families First Child Support Cooperation
23.12 Families First EBT Location Restrictions
23.13 Families First Work and or Educational Activity
23.14 Families First Time Limits
23.16 Marriage During Receipt of Assistance
23.17 Families First Verification and Documentation
23.18 Families First Authorization And Case Management
23.19 Families First Overpayments And Underpayments
23.21 Family Focused Solutions
23.22 Families First Child Care
23.23 Families First Diversion Payments
23.24 Families First Work Incentive Payments
Welfare Policy Analysis (Center for Business and Economic Research @ UT)

Supplemental Nutrition Assistance Program - SNAP (Formerly, Food Stamps)

TDHS is currently reviewing and revising its SNAP policies in order to simplify, streamline, and ensure the documents reflect our current best practice. While the initial policy review and revision is conducted, there may be some conflicts or incongruence between some portions of the policy manual and the new or revised policies. If you have questions related to SNAP policies please email SnapPolicy.DHS@tn.gov.