Publications and Manuals
Adult Protective Services
APS Manual
APS Field Guide
Stopping abuse of the elderly and persons who have disabilities may start with you
Adult Protective Services Removal from Abuse Registry
8.21 APS Collaborative Response to End Self Neglect in Tennessee (CREST)
APS Collaborative Response to End Self Neglect in Tennessee (CREST) Procedure
Social Services Block Grant (SSBG)
14.01 SSBG Eligibility
Adult Day Services Fees Schedule
Determination of US Citizenship or Qualified Non-Citizen Status
Included and Excluded Income Sources with Verifications
SSBG Eligibility Procedures
SSBG Service Goals
14.02 SSBG Fiscal Accountability
SSBG Fiscal Accountability Procedures
14.03 SSBG Documentation
SSBG Documentation Procedures
14.04 SSBG Case Closure
Allowable Reasons for SSBG Case Closure
14.06 SSBG Client File Documentation
14.08 SSBG Provider Policy Requirements
14.09 SSBG Staff Qualifications and Training
SSBG Training Requirements
14.11 SSBG Client Confidentiality
Child Care
Parent’s Guide to Choosing Quality Care
Parent’s Handy Workbook for Choosing Quality Care
Child Support
Child Support Handbook - English
Child Support Handbook - Spanish
Families First (TANF)
Please note – Links to forms and collateral documents are for internal DHS use and are not publicly active. You may contact the Families First (TANF) Program Staff (familiesfirst.dhs@tn.gov) for questions regarding Families First.
23.00 Families First Application Process
23.01 Families First Assistance Units
23.02 Families First Drug Testing
23.03 Impact of a Drug Felony Conviction on Receipt of Families First
23.04 Families First Technical Eligibility
23.05 Families First Resource Eligibility
23.06 Families First Income Eligibility
23.07 Families First Personal Responsibility Plans
23.08 Families First Immunizations and Health Checks
23.09 Families First School Attendance
23.10 Families First Child Support Cooperation
23.11 Families First Electronic Benefit Transaction Location Restrictions
23.20 Family Focused Solutions
23.21 Time Limits
23.22 Verification and Documentation
23.23 Families First Diversion Payments
23.24 Families First Work or Educational Activity
23.25 Families First Child Care
23.26 Families First Parental Involvement
23.27 Family Cap
23.28 Marriage During Receipt of Assistance
23.29 Families First Authorization and Case Management
23.30 MEU Referrals
23.31 Families First Overpayments and Underpayments
23.32 Families First Work Incentive payments
Welfare Policy Analysis (Center for Business and Economic Research @ UT)
Supplemental Nutrition Assistance Program - SNAP (formerly, food stamps)
TDHS is currently reviewing and revising its SNAP policies in order to simplify, streamline, and ensure the documents reflect our current best practice. While the initial policy review and revision is conducted, there may be some conflicts or incongruence between some portions of the policy manual and the new or revised policies. If you have questions related to SNAP policies please email SnapPolicy.DHS@tn.gov.
24.00 Rights and Responsibilities of SNAP Applicants/Participants
24.01 SNAP General Administrative Procedures
24.02 SNAP Application Processing
24.03 SNAP Timeliness Standards
24.04 SNAP Household Composition
24.05 SNAP Authorized Representatives
24.06 SNAP Special Living Arrangements
24.07 SNAP Non-household Members and Excluded Household Members
24.08 SNAP Enumeration Requirement
24.09 SNAP Citizenship Requirement
24.10 SNAP Residency Requirements
24.11 SNAP Work Requirements
24.12 SNAP Resources
24.13 SNAP Lottery or Gambling Winnings
24.14 SNAP Income
24.15 SNAP Failure to Comply with Work Requirements
24.16 SNAP Voluntary Quit
24.17 SNAP Mandatory Verifications
24.18 SNAP Deductions from Income
24.19 Transitional SNAP
24.20 SNAP Strikers
24.21 SNAP Destitute Households or Seasonal Farmworkers
24.22 SNAP Claims and Issuances
24.23 SNAP Appeals and Fair Hearings
24.24 Categorically Eligible SNAP Recipients
24.25 SNAP Continued Responsibilities
24.27 Supplemental Nutrition Assistance Program (SNAP) Students in Higher Education
Rehabilitation Services
Disability Records Release Information
Disability Etiquette: Engaging People With Disabilities (courtesy of Tennessee Disability Coalition)
Tennessee Vocational Rehabilitation brochure
Tennessee Rehabilitation Centers: The Right People for the Right Jobs
Legal and Compliance
1.01 Civil Rights Complaints,
1.04 Limited English Proficiency Guidelines,
1.05 Reasonable Modifications,
Program Integrity
TennCare
TennCare Policy Manuals (TennCare website)