Hurricane Helene

Protective Actions and Key Messages

• If you are suffering a mental health crisis, call or text 988.
• The deadline to apply for Individual Assistance was Tuesday, January 7. FEMA has opened Document Processing Centers in Carter, Johnson, and Unicoi counties.
• The Tennessee Attorney General’s Division of Consumer Affairs reminds Tennesseans to be cautious and wary of disaster relief scams. You can find helpful tips on their website.
• Do not enter damaged buildings or hazardous locations.
• Hire only licensed contractors and do not pay the total amount before the work is complete. More tips for consumers can be found here.
• Restoring your ability to communicate is a critical priority.  Always call 811 before you dig.
• Report down or cut power lines and stay clear of the area.
• If your house or property sustained damage, take pictures before cleanup efforts and contact your insurance company. TDCI’s Complaint Line for insurance: (615) 741-2218 or 1-800-342-4029.
• Do not self-deploy to assist impacted areas. Wait for local officials to issue guidance.
• Contact your local emergency management agency if you need immediate assistance.