Phase II: Educate

During Phase II, TennCare increased public communication to alert member that renewals would begin in April and encouraged members to create TennCare Connect accounts and to provide updated contact information, including their name, address, phone number, and email address to TennCare.

Members can update their information on TennCare Connect by accessing their online account at, by calling 1-855-259-0701, or by using the TennCare Connect app.

Additional Resources:

See Phase III for current resources