Learning & Development Division

  • July 2024 Veterans Service Officer Graduates

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  • June 2024 Customer Service Academy

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  • Training Resources for Advocates

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    2024 Annual Training Conference

    "Leading the Nation – Tennessee Veteran Advocacy"

    Accreditation Classes

    "Coming Soon" Veterans Service Accreditation Course Info

    2024 Annual Advocacy Summit

    "Supporting Veterans Through Community"

    The Tennessee Department of Veterans Services Learning & Development Division was established in 2014 to offer consistent training to department employees as well as County Service Officer partners.  The primary function of the Division was to ensure department field offices and County Service Officers receive updated and high-quality claims assistance consistently across the state. The Division has since evolved to handle all areas of learning and development for the department. The Division is responsible for